Frequently Asked Questions
Can I use my single license on multiple machines?
Yes, SmartSVN is licensed on a per-user basis. This means that one user can use SmartSVN on multiple machines as long as it is ensured that no one else uses SmartSVN with his/her license.
Can't connect to my svnserve server
Ensure, that a personal firewall is not blocking the connection.
Some nVidia motherboards have a built-in hardware firewall which by default is active. One needs to install the latest drivers and the management tools from nVidia to be able to deactivate the hardware firewall.
Supported protocols
SmartSVN supports the http://, https://, svn:// and svn+ssh:// protocols.
The file:// protocol is not supported, because it would be technically very difficult to implement and the svn:// protocol is a very simple to set up alternative.
Can't connect to my svnserve server
Ensure, that a personal firewall is not blocking the connection.
Some nVidia motherboards have a built-in hardware firewall which by default is active. One needs to install the latest drivers and the management tools from nVidia to be able to deactivate the hardware firewall.
Can't connect to SSL servers which are using 4096 Bit encryption
First, you need to have Java Runtime Environment 5.0 installed. Furthermore, due to import control restrictions of some countries you have to install JCE Unlimited Strength Certificates for this JRE.
On Mac OS 10.3 the dialogs show nothing
Some older Java versions on the Mac OS X seem to be buggy. Try to install the latest Java version for your system. If the problem persists and you are already using the latest Java version, please think about upgrading your Mac OS X to version 10.4 or higher.
Refreshing of the project is slow
The time used for refreshing depends on the visible file table columns. Try to disable the "expensive" columns listed for View|Table Columns.
On Linux, SmartSVN does not start
This problem is related to GNU Java (GCJ) and can be solved by installing the latest Java Runtime Environment from Sun.
Cannot launch the application on Windows XP x64
SmartSVN uses a 32-bit launcher and file-watcher DLL. Starting a 64-bit JRE from a 32-bit launcher or loading the 32-bit DLL from a 64-bit JRE will not work.
Just download the bundle with 32-bit JRE and it should work without problems.