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Frequently Asked Questions

Can I use my single license on multiple machines?¶

Yes, SmartSVN is licensed on a per-user basis. This means that one user can use SmartSVN on multiple machines as long as it is ensured that no one else uses SmartSVN with his/her license.

Can't connect to my svnserve server¶

Ensure, that a personal firewall is not blocking the connection.

Some nVidia motherboards have a built-in hardware firewall which by default is active. One needs to install the latest drivers and the management tools from nVidia to be able to deactivate the hardware firewall.

Supported protocols¶

SmartSVN supports the http://, https://, svn:// and svn+ssh:// protocols.

The file:// protocol is not supported, because it would be technically very difficult to implement and the svn:// protocol is a very simple to set up alternative.

Can't connect to SSL servers which are using 4096 Bit encryption¶

First, you need to have Java Runtime Environment 5.0 installed. Furthermore, due to import control restrictions of some countries you have to install JCE Unlimited Strength Certificates for this JRE.

Refreshing of the project is slow¶

The time used for refreshing depends on the visible file table columns. Try to disable the "expensive" columns listed for View|Table Columns.

On Linux, SmartSVN does not start¶

This problem is related to GNU Java (GCJ) and can be solved by installing the latest Java Runtime Environment from Sun.

SmartSVN crashes when changing the Windows Theme¶

This is a known problem of the Java Runtime Environment (see also bug 6588271) on Windows XP and newer. It does no harm to your working copy. Simply exit SmartSVN (Project|Exit or right click the tray icon and choose Exit) and restart it.

Cannot launch SmartSVN on 64-bit Windows¶

SmartSVN uses a 32-bit launcher and file-watcher DLL. Starting a 64-bit Java Runtime Environment from a 32-bit launcher or loading the 32-bit DLL from a 64-bit JRE will not work.

Just download the application bundle with (32-bit) JRE and it should work without problems.