Detailed Bug Reports
In case of a crash, SmartGit offers to send a detailed bug report directly to our webserver. If you prefer to have a look at the file first, you may locate the given ZIP file in the file system, inspect its contents, remove possibly sensitive data and finally send us the file by email.
SmartGit by default automatically transfers the footprint of a crash to a crash server for the purpose of quality assurance. The sent information contains details about the user machine (e.g. version of operating system), SmartGit version/build, the JVM state and where the error occurred. It contains no potentially sensitive information like user names, email addresses, file contents, file paths or server names.
A crash footprint file looks like this:
You can switch the automatic crash reporting off in the Preferences, section Crash Reporting.