Contact Us

For technical or sales-related questions, please find contact information in the appropriate section below.

There may be times when a customer feels the best way to demonstrate an issue with our product involves sending proprietary information to us. If such information is submitted confidentially then we will attempt to keep it confidential. However, in no case can we take responsibility for any accidental disclosure.

If you don't get an answer from us, please check your spam-filter and ensure that mails from are not blocked. Try using an alternative email address from a different domain, e.g. your private address.

Bug Reports

Please report bugs by contacting the support team.

Try to provide as much problem-related information as possible, such as

  • the exact steps you've taken,
  • the log files,
  • the exact version of the used Git command line client, and/or SVN server.

Paid Support (How-to)

If you have purchased a license and need support, contact the support.

Feature Requests

Tell us your ideas about new features and improvements at UserEcho.

Go to UserEcho forum

Community Mailing List

If you have problems or questions feel free to post directly at the SmartGit forum. For email access, just send a mail to [email protected]

Go to SmartGit forum


Resellers, please take a look at our reseller information.

For purchase-related questions, e.g. extending a license, please contact our sales team.


We are offering a 2-days SmartGit training.

Full City Tech Co. offers coaching/training services for SmartGit for development teams in the US:

Clearvision offers classroom trainings, webinars and eLearning for SmartGit and Git in general: