For Mozilla Firefox it might also be necessary to force a page refresh using:
- Ctrl + F5 (Windows),
- ⌘ + ⇧ + R (Mac) or
- Shift + Click on the Reload button.
Frequently Asked Questions
Ordering additional non-subscription licenses means to update your existing licenses as well. Please upload your SmartGit license file and change the number of licenses to the overall required license count.
To add more users to your subscription license, please contact our sales team with the email address used for your subscription and the increased overall license count.
Licenses ordered and licensed to companies can be (re)assigned once in a month to employees, temporary workers and freelancers working for this company. At no time may the user count exceed the number of ordered licenses. A company license may only be used on company computers or computers on which work for the company is performed (including private computers in the home office).
Non-subscription licenses are valid for an unlimited time (perpetual licenses).
Depending on which options you purchase, you can use any new version which we release within 1 year, 2 or 3 years after purchase, including all their bug-fix releases, on the operating systems supported by these versions. To use newer versions or to use SmartGit on newer operating systems you may need to purchase renewal licenses for a reduced price.
SmartGit is licensed per user (person). No matter how many licenses you are ordering, you will get only one license file to be shared with the users.
If you want to order from a reseller, feel free to contact the reseller of your choice. Most likely ordering online (above) might be cheaper for you.
Resellers should take a look at our reseller conditions.
Single Payment License
If you purchase a Single Payment license with one, two or three years of updates, you can use any SmartGit version which we release up to one, two or three years after the purchase as long as you like on the operating systems supported by these versions. For newer operating systems it might be necessary to purchase renewal licenses.
The subscription license is valid for the purchased period (1 month or 1 year) and automatically extends monthly/yearly until you cancel the subscription or the monthly/yearly payment can't be processed.
- For the paid subscription period you have support and are entitled to use the latest version.
- You need to ensure that SmartGit can access the internet, so it automatically can download the next period's license file.
To add more licenses to your subscription, please contact sales.
Switching the period or adding/removing options means to cancel the current subscription and order a new one with the options you like.